I make Websites people want to use.

I am a User Experience Designer, passionate about interface and experience design, helping companies to power global internet traffic and serve millions of users each. I manage design teams. I lead projects that help build business. I help build world class products to keep the internet up and safe. As a design lead, I've worked in cross functional multidisciplinary teams for the past 10+ years.

My design philosophy is to approach each iteration as part of a living system. Every design solution should have the potential to scale beyond its immediate feature. This applies to design processes and culture as well. Effective teams empower independent work while holding space for team members to lean on one another.

As a designer and developer, I understand the perfect user interface should look good and work even better. Alongside my clients, I uncover problems and solve them. In short, I create bolder online experiences.

User Experience (UX) Design

Why Do We Use UX Design?

We need UX to build useful, useable, and delightful web procucts.

  • Useful: You need to solve a user’s need; a problem that users actually have.
  • Usable: Usability needs to be clear so that users understand your product/service.
  • Delightful: It’s no bad thing if a user enjoys using your product.

User Experience Strategy

When developing your Research & Analysis, you need to understand the context for the product, identify the market and the stakeholders for your new product development. Remember, it’s not just an idea.

  • Assemble a multidisciplinary team
  • Brainstorming
  • Research & Analysis
  • Competitors and Best Practices
  • Internal, External Focus Groups

Design & Prototyping

The Design & Prototyping step is more iterative. You start by organizing your content in Wireframes. It's like getting all the pieces to a puzzle. Start creating your mockups and put ideas in front of users. Get their feedback, refine the design, and repeat. These ideas may be represented by paper scratches, detailed designs and then moved onto interactive wireframes and prototypes.

  • Wireframing and Prototypes
  • Setting usability metrics
  • Process Diagrams and Experience maps
  • Create a complete Framework
  • Alpha/Beta Version

Evaluation and Beta Test

Here, you can find out how your product was actually used in practice. You want to learn about your design’s problems during the usability test, not whether it fails after it is released. It’s that eventual failure that you are working to avoid. Formative usability testing is the way to achieve success by finding and fixing problems early.

  • A/B Testing
  • Custom testings
  • Usage logs
  • Analysis of support calls
  • Iterate, Iterate, Iterate

 

Resume

UI/UX Design

High-quality user interface and user experience design ensures that your product meets and exceeds its expectations.

Prototyping

Have a business idea? I can help you to create a functional prototype that can be used to validate the product-market fit.

Whim

Design is really just making art for someone else. Art, if no one likes it, is still art. Design, on the other hand, ceases to be.

EXLservice.com

Senior UX Strategist: Build brand awareness, differentiate our services in the marketplace, generate quality leads across multiple digital channels - social media, search, email, blogs, websites

Relayware.com

Web Marketing Director: Enhanced Relayware brand across Social Media platforms with digital/online marketing strategies, expert Marketing Analytics and Social Media Management

SecurusAmerica.com

Web Marketing Director: Designed, developed, and wrote copy for high traffic education-focused website to attract new advisors and maintain existing ones

Portfolio

Contact

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